Terms of Service
Please read these terms carefully before using our services or website.
Last Updated: May 11, 2025
1. Acceptance of Terms
Welcome to Groomingdale's Pet Salon ("we," "our," or "us"). By accessing or using our website at groomingdalesfurever.com and our pet grooming services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.
2. Services Description
Groomingdale's Pet Salon provides professional pet grooming services for dogs and cats, including but not limited to bathing, haircuts, nail trimming, ear cleaning, and other grooming-related services as described on our website and in our salon.
3. Appointments and Cancellations
3.1 Booking: All pet grooming services require an appointment, which can be made through our website, by phone, or in person.
3.2 Cancellations: We require at least 24 hours' notice for cancellations. Failure to provide adequate notice may result in a cancellation fee equal to 50% of the scheduled service.
3.3 Late Arrivals: If you arrive more than 15 minutes late for your appointment, we may need to reschedule or modify your pet's grooming service.
4. Pet Health and Behavior
4.1 Vaccinations: All pets must be current on rabies vaccinations as required by law. We may request proof of vaccination.
4.2 Health Conditions: You must inform us of any health conditions, allergies, sensitivities, or behavioral issues your pet may have before services are performed.
4.3 Aggressive Behavior: We reserve the right to refuse service or stop a grooming session if your pet exhibits aggressive behavior that poses a risk to our staff or other animals.
5. Service Pricing and Payment
5.1 Pricing: Service prices are as listed in our salon and on our website. Prices may vary based on pet size, coat condition, and additional services requested.
5.2 Payment: Payment is due in full at the time services are rendered. We accept cash, credit cards, and debit cards.
5.3 Additional Fees: Additional fees may apply for de-matting, de-shedding, flea treatment, or other special handling requirements.
6. Website Use
6.1 Content: All content on our website, including text, graphics, logos, images, and software, is the property of Groomingdale's Pet Salon and is protected by copyright laws.
6.2 User Conduct: When using our website, you agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the website
- Use the website to transmit harmful code or interfere with its functionality
- Collect or harvest any information from the website without our permission
7. Liability Limitations
7.1 Service Risks: Pet grooming involves inherent risks. While we take all reasonable precautions, we cannot be held liable for any pre-existing conditions or unforeseeable reactions to grooming.
7.2 Property Damage: We are not responsible for damage to personal items left with your pet.
7.3 Website Accuracy: We strive to provide accurate information on our website, but we do not warrant that the information is error-free or complete.
8. Indemnification
You agree to indemnify and hold harmless Groomingdale's Pet Salon, its employees, and representatives from any claims, damages, or expenses (including attorney fees) arising from your use of our services or website, your pet's behavior, or your violation of these Terms of Service.
9. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services or website after any changes indicates your acceptance of the modified terms.
10. Governing Law
These Terms of Service are governed by the laws of the State of Washington. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Pierce County, Washington.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Groomingdale's Pet Salon
11011 Bridgeport Way SW
Lakewood, WA 98499
Phone: (253) 301-2823
Email: info@groomingdalesfurever.com